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	<title>market RIOT &#187; customer</title>
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	<description>Relationships on Individuals&#039; Own Terms</description>
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		<title>Plantation owner kind of relationship</title>
		<link>http://www.marketriot.org/2009/08/plantation-owner-kind-of-relationship/</link>
		<comments>http://www.marketriot.org/2009/08/plantation-owner-kind-of-relationship/#comments</comments>
		<pubDate>Tue, 18 Aug 2009 21:34:02 +0000</pubDate>
		<dc:creator>Adriana Lukas</dc:creator>
				<category><![CDATA[MINT]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[purchase history]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[value]]></category>

		<guid isPermaLink="false">http://www.marketriot.org/?p=19</guid>
		<description><![CDATA[This quote by Mark Andreesen, from October 2004 no less(!) sums up what MINT inititive wants to address: 
You can&#8217;t get your reputation out of eBay, you can&#8217;t get your purchase history out of eBay, you can&#8217;t get your stores out of eBay. It&#8217;s a plantation owner/sharecropper kind of relationship
Getting hold of my purchase history [...]]]></description>
			<content:encoded><![CDATA[<p>This quote by Mark Andreesen, from October 2004 no less(!) sums up what <a href="http://www.marketriot.org/MINT">MINT inititive</a> wants to address: </p>
<blockquote><p><em>You can&#8217;t get your reputation out of eBay, you can&#8217;t get your purchase history out of eBay, you can&#8217;t get your stores out of eBay. It&#8217;s a plantation owner/sharecropper kind of relationship</em></p></blockquote>
<p>Getting hold of my purchase history in both human and machine format should be a big deal. After all, an informed customer is a better customer, or so many a marketing tagline would have us believe. Purchase history is not only about the money I spend, which is informative, scary and boring all at once. It is my buying behaviour, patterns and preferences that I would certainly find interesting. Ultimately, it&#8217;s the kind of data that only I can process meaningfully, add value to it and potentially share it with those who care about me as a customer. </p>
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